Legal
Refund & Cancellation Policy
Effective August 30, 2026
You may request a refund for your first ValueMeals Pro purchase within seven calendar days of the charge, subject to the conditions below.
1. Eligible refund requests
A first monthly or annual ValueMeals Pro payment is generally eligible for a full refund when:
- the request is submitted within seven calendar days of the charge;
- you identify the email address used for payment;
- the payment has not already been refunded or disputed; and
- the request is made in good faith and is not fraudulent or abusive.
2. Renewals
Subscription renewals are generally non-refundable once a new billing period begins, except where required by law or where a duplicate or erroneous charge occurred. You can cancel before renewal to prevent future charges.
3. How to request a refund
Email valuemealset@gmail.com with the subject “ValueMeals refund request.” Include:
- the email address used for the purchase;
- the approximate charge date and amount; and
- a short explanation of the issue.
Do not send card numbers or sensitive payment credentials. Approved refunds are returned to the original payment method through Stripe. Bank processing times may vary.
4. Canceling a subscription
Open ValueMeals, select the Pro or plan-management button, and follow the ExtensionPay instructions to manage or cancel your subscription. You may normally continue using Pro through the end of the current paid billing period. Canceling does not automatically refund a past charge.
5. Access after a refund
Pro access may end when a refund, payment reversal, failed payment, or chargeback is processed. Free ValueMeals features will remain available.
6. Consumer rights
This policy does not limit refund, cancellation, or consumer rights that cannot be excluded under applicable law.